Online Course Description
The participants of this class will be trained on how to becomes expatriates in providing effective customer service to customers. It will cut across both internal and external customers as well as how their performance affect the profitability level of the business entity. Customer service is the key factor in the existence and continuity of any business.
Customers prefer certain organizations to others simply by one thing "good and friendly customer service." There will be no business without customers, they are the main reason of existence of any business. The class will accommodate both new entrants and professional practitioners in their profession.
Join this class to learn more.
WHAT YOU WILL GET
- Live video call and screen sharing with Geoffrey Musera
- Schedule a call at a time convenient for you
- Prior to session you will be able to get in touch with Geoffrey Musera to explain your background and what you are trying to achieve
- Prior to session, Geoffrey Musera will provide list of resources and materials needed to prepare for session
- You will be able to cancel a class and get a refund up to 24h before the scheduled session
- Moneyback guarantee
Customer service techniques
Online Live Training
Member since April 12, 2017
This expert has a bachelor of science degree in hospitality management. He has a comprehensive understanding of the hospitality business, enthusiastic drive and flexibility in meeting demands of the business. He is an expatriate in food and beverage management with more 15 years cumulative working experience in hospitality management.
He is providing expatriate consultancy services in the hospitality field to Zeqr participants.
He do training to employees on effective customer service skills and application. His promise is to engage my Zeqr participants on one to one training where possible. Remember to reserve a seat in his class for effective planning and delivery of lessons.
Feel free to contract him for more information
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